(Family have) praised D for her excellent work at JW’s. Saying she is one in a million and cannot do enough for her dad.

Hi M (carer), family have described you as a perfect match for their mum and said that you are patient and caring.  They also said that if ever there are any issues these are quickly resolved.

Family called to inform us that GB passed away yesterday. He thanked Versacare for the excellent care we have provided for her over the years. He said that O was like family and loved GB like her own mother. He also says that T had been his rock through this difficult time.

Hi J (carer), we just wanted to let you know that family have highly praised you for the care you have provided for BP, they said it’s been fabulous and excellent, adding that mum is almost back to her old self and very perked up (feeling good!) having you around.

Sister H took the chance whilst we were chatting to say that B has been an absolute miracle worker and her patience with CJ has been exceptional. CJ’s physical health has improved a lot.

In my opinion C is doing a fabulous job with my mother who can be very difficult and badly behaved for an adult! C honestly deserves a medal and my brother and I are very happy with her care. She is extremely caring and thoughtful and we could not wish for anyone better.  Best regards

Regarding R. He is an exceptionally hard working and conscientious member of staff who is constantly challenging himself with unfamiliar work in order to develop his skills to support the work at the supported living house he works in.   He also excels in assisting with the financial management of the placement eg keeping the cash book up to date and suggesting useful additions to ensure financial administration is conducted efficiently.  He naturally goes above and beyond and is genuine and very easy to work with and develops positive relationships with the residents quickly. He is also a great team player and an asset. Thanks, Home Manager

I just wanted to say thank you for your kind message, which O passed on. I know you won’t be surprised to hear that O is giving wonderful care and support to RB and to me. The GP told us last week that RB couldn’t be better cared for, so that was a nice bit of affirmation for us both. I am so glad that you sent us O. All good wishes.

Thank you for your email. We think that C is brilliant and an amazing carer for our mother who is not the easiest patient! We are very satisfied with your company's service. Thank you,  Kind regards

Just a quick update to let you know T is working out great and is a godsend.  I want to thank you and your company for helping us out with the underlying problem of my wife needing to go into hospital. Cheers.

Dear Versacare, thank you for your kind words. I must say that S was absolutely wonderful with my mum and I am so grateful to her and I cannot thank her enough.  M was also brilliant and please pass on my sincere thanks to them both and wish them both well in the future. Kind regards

Dear Versacare, thank you for your kind words.  We would like to thank you for all of your support with HF.  The care he received from your carers was laudable.  All of them were lovely with HF but especially GE. She is really a most kind and caring soul in a career that must be quite difficult.  She is a credit to VersaCare.  Thank you again for all of your efforts.

They called yesterday to say what a fantastic job you both (carers) did looking after dad and how they felt the home was always kept well and safe for him, they said his health had improved whilst you were both in place and they cannot thank you enough for the care and support you gave KS and his family.

I would like to commend KN on his excellent work. His contact notes are always clear and concise, he is able to work on his own initiative and knows when to call and ask for advice from me. KN has worked tirelessly over the time that he time that he has worked with RC. RC is really high support however KN tries with him, supporting him with medication, appointments, meetings and cooking sessions consistently.  No job is too big or too small for KN and he is always willing to go the extra mile! Well done to Kosie.

Lucia keeps me up to date and has become a very good friend through her fantastic continuing good care for mum. Chrissy, the lady who took over from Lucia also fab, in fact all the girls are, not had a single complaint yet!

On behalf of our family I would like to express our grateful thanks for the wonderful care you supplied during the last days of aunties life. I know this contributed to her satisfaction at having made it back to her own bungalow.

T.N. has been an excellent care worker, particularly during demanding situations. She has at all these times been helpful and supportive whilst maintaining a confident and cheerful demeanour during some difficult circumstances. I would be very happy to commend her to anyone in need of her services.