VersaCare is a National Domiciliary Care Agency specialising in 24-hour live-in care. We pride ourselves on flexible, friendly, and professional services offered to clients and care workers. This allows us to attract experienced, qualified staff and provide superior levels of service. We aim to provide comprehensive, competitive, and flexible services to clients whilst striving to achieve excellence in customer service and satisfaction. Whether funding your live-in care privately or via Direct Payments, we understand taking responsibility for your care may seem daunting. We understand the anxiety which accompanies having a carer on a 24-hour live-in basis for the first time, and will help you understand your rights and responsibilities, and address your concerns. Our goal at Versacare is to enable clients to remain independent in their own homes, supported by competent and caring workers for as long as they and their families wish. We offer a thorough risk assessment, providing an honest understanding of the client's needs. We encourage clients and their families to be actively involved in the selection of their care worker. Contact VersaCare by phone 0207 1016358 Click to contact VersaCare via email info@versacare.co.uk About VersaCare live-in care agency We accompany our care worker on their first day of service (or on handover to a new care worker), and offer practical support during set-up. In our experience, this provides continuity of care and minimal disruption to a client's daily routine. Communication is very important, and during each worker's assignment, we will remain in contact with the worker, client, and family. We carry out regular checks and supervision and will respond to any change in needs and additional requirements quickly and effectively. Our office is open Monday to Friday from 9am-5pm, and staff are available 24 hours a day by telephone for support, advice, and guidance. The VersaCare office staff and directors have over 60 years of caregiver experience, managing and supervising staff and providing hands-on care. Our extensive knowledge of recruiting, assessment, care planning, training, and customer service enables us to offer the best possible care in the community. Head Office 2 Church Path Coulsdon Surrey CR5 1HA Branch Office Aldeburgh Suffolk