VersaCare is a National Domiciliary Care Agency specialisingin 24-hour live-in care. We pride ourselves on flexible, friendly, and professionalservices offered to clients and care workers. This allows usto attract experienced, qualified staff and provide superior levels of service. We aim to provide comprehensive,competitive, and flexible services to clients whilst strivingto achieve excellence in customer service and satisfaction.Whether funding your live-in care privately or via DirectPayments, we understand taking responsibility for yourcare may seem daunting.We understand the anxiety which accompanies having acarer on a 24-hour live-in basis for the first time, and willhelp you understand your rights and responsibilities, andaddress your concerns.Our goal at Versacare is to enable clients to remainindependent in their own homes, supported by competent andcaring workers for as long as they and their families wish.We offer a thorough risk assessment, providing an honestunderstanding of the client's needs. We encourage clientsand their families to be actively involved in the selectionof their care worker.0207 1016358info@versacare.co.ukWe accompany our care worker on their first day of service(or on handover to a new care worker), and offer practicalsupport during set-up. In our experience, this providescontinuity of care and minimal disruption to a client'sdaily routine.Communication is very important, and during each worker'sassignment, we will remain in contact with the worker,client, and family. We carry out regular checks andsupervision and will respond to any change in needs andadditional requirements quickly and effectively.Our office is open Monday to Friday from 9am-5pm, and staffare available 24 hours a day by telephone for support, advice,and guidance.The VersaCare office staff and directors have over 60years of caregiver experience, managing and supervisingstaff and providing hands-on care.Our extensive knowledge of recruiting, assessment,care planning, training, and customer service enables usto offer the best possible care in the community.Head Office2 Church PathCoulsdonSurrey CR5 1HABranch OfficeAldeburghSuffolk